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Deluxe Version Only
What is the difference between the Deluxe and Standard Ewan?
- The deluxe Ewan features an intelligent smartCRY sensor, which is cleverly designed to automatically activate when baby stirs in the night, helping to resettle them, meaning Ewan can effortlessly work his magic and ensure the entire family can get a great night's sleep!
- The deluxe Ewan also has a removable control pod, which means he is washing washable. The standard Ewan cannot be washed.
How long does the Deluxe Ewan listen out for?
The smartCRY sensor listens for 4 hours – if your baby does not stir, it will automatically switch off, to help conserve battery life.
Deluxe & Standard Ewan Version
Does Ewan work on all babies and toddlers?
Unfortunately Ewan will not work on every baby but from our feedback 85-90% have positive results when he is introduced.
How long do the batteries last?
In the first few months when you are using your Ewan the Dream Sheep often, batteries will last between 2-4 weeks. As your baby gets older and wakes less during the night and has less day sleeps you will find the batteries will last much longer. High quality alkaline batteries are recommended for better performance.
My Ewan is not playing for the full 20 minutes?
First check the sound box inside Ewan to check that the setting is on normal and not demo. If it is on normal mode then we recommend replacing the batteries. If that still doesn't fix the problem try a second set of batteries out of a brand new packet just to make sure the batteries aren't faulty.
How do I turn the music off?
To turn the music off you need to hold one of buttons on Ewan's feet for 3-5 seconds until the sound turns off.
How do I wash Ewan?
Please do not put Ewan in the washing machine as you will break his electronics. To clean please pull out the control pod from his tummy and wrap in a plastic bag to help protect it from splashes of water. While it is still out of his body, gently sponge clean Ewan with a minimum amount of warm soapy water and leave to dry. Pay special care when sponging off the area around the light at the front of Ewan. When Ewan is completely dry, take the plastic bag off the control pod and replace it back inside his tummy.
How do I get Ewan to Work for my Baby?