Shipping & Delivery Time Information | Eat Teeth Sleep
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        Shipping Rates

        Standard Shipping

        $7.95 Flat Rate Australia Wide
        FREE Standard Shipping on orders over $85*

        Express Shipping

        $11.90 Flat Rate Australia Wide 


        Delivery Delays

        Most orders are shipping within 48 hours, however Australia Post and courier services are experiencing delays. This may increase delivery times once it leaves our warehouse. 

        We are also experiencing some stock delays due to global supply chain network issues, we will continue to work closely with our suppliers to restock our store as soon as we can.

        We thank you for your patience and understanding during this time.

        Shipping Policy

        All orders are usually dispatched within 48 hours except for weekends where we send all weekend orders on Monday. Once sent, we will send you a confirmation that your parcel has been shipped. If there is any delay in shipping we will notify you by email or phone.
        We use Australia Post for both standard & express shipping. Please note that some smaller parcels sent through Australia Post do not have tracking available. Please verify your address before completing your order. We want you to receive your order as quickly as possible, but if you provide an incorrect address, then we are not responsible for this error.

        Usually incorrect address mistakes are from Address Autofill of a previous address or missing Street details and/or Apartment/Unit number. Again, we are NOT responsible for lost or misdirected orders due to incorrectly inputted addresses on orders. In the event a parcel is re-sent back to us due incorrect address, non-collection, or no contact from the customer after the card has been left by Australia Post a re-delivery fee of $8.95 for Standard Post ($11.90 for Express post) will be charged to have this item sent back to you.

         *total cost: Total amount on order before shipping fee is added and after any promotional discount code applied. 

        Delivery Times
        Express Post
        Express Post Shipping to most capital cities and surrounds are next day delivery. Please allow an extra day or two for Perth, Darwin and country areas. 
        To check if your postcode is in the guaranteed next day delivery area visit the Australia Post website.
        Standard Shipping

        For standard shipping we use Australia Post. (Please note that some smaller parcels sent through Australia Post do not have tracking available.)

        Estimated standard shipping times in business days.
        Please allow an extra day during peak periods such as Christmas.
        Sydney, Newcastle, Central Coast, Wollongong
        1-2 Days
        Melbourne, Geelong, Bendigo
        1-3 Days
        Brisbane, Gold Coast, Sunshine Coast, Toowoomba
        1-3 Days
        1-3 Days
        2-4 Days
        Hobart, Launceston, Devonport
        3-7 Days
        5-7 Days
        7-10 Days
        Country VIC
        3-7 Days
        Country NSW
        3-7 Days
        Country QLD
        3-10 Days
        Country WA
        7-10 Days
        Country SA
        3-10 Days
        County NT
        7-10 Days
        Country TAS
        3-7 Days

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